When a coworker or employee isn’t performing to their full potential, the entire team suffers. Consider the consequences for coworkers who do the office’s day-to-day grunt work. The printer, copier, computers, and phones are all actual employees critical to your company’s success. It costs you time and money if these machines are broken or outdated.
If your copier and printer functions are no longer adequate, it’s time to replace old devices with modern and upgraded appliances. However, if you have recently bought this equipment, there are chances that some minor issue can be solved easily by an expert.
Below we have mentioned some of the most common issues faced by HP printer users:
- Paper jams
Among the most common problems with any printer are paper jams. A printer will jam because of several reasons:
- It’s dirty.
- The wrong paper type is being used.
- The rollers on the printer that feed the paper through its pathway are worn down.
While cleaning the printer and using the correct paper type are simple repairs, roller replacement might be challenging depending on the HP printer model. The rollers are easily accessible for some HP printers, but you’ll need to tear down other models to eradicate the rollers. Regardless of the source, always pull the paper in the direction of the paper path while removing a paper jam, as pulling it backward will seriously harm the printer. However, if it is still not working, reach out to us to scout more about our corporate printer repair and service package.
- The printer picks up all the paper from the manual feed tray rather than one sheet.
The pad that separates the sheets of paper is most likely worn out and needs to be replaced. Without sending the printer in for service, you can order and install a new tray. It’s also likely that humidity has made the paper damp. Ensure the paper is stored correctly and “fanned” before putting it into the printer.
- The printer is displaying a 50.4 error message.
The 50.4 error message on some newer HP LaserJet printers suggests a power supply problem. Disconnect the printer from the UPS or a power strip and plug it straight into a wall outlet if it is attached to one. A laser printer should never be hooked into a UPS because the surges of power required by the printer to keep the fuser assembly warm can destroy the UPS.
There are many more issues that your printer might be facing right now. However, if the DIY tricks don’t work, you can always reach out to the experts for better assistance. Every office printers and copiers need to be in top condition.
Reach us out for HP printer service and repair in Paterson.